Problem Note 59727: You see an "Enterprise GRC Error" on a screen after the administrator updates a dimension in SAS® Enterprise GRC
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When you save changes to a dimension node in SAS Enterprise GRC or in SAS® Model Risk Management, all caches are cleared, including the registries of custom functions and components. A user who is viewing a screen that contains a custom function or component might encounter an error similar to the following:
The error has been logged, but you may wish to e-mail the error information below to your systems administrator.
Error instance identifier: 0dbdef54-7a46-41e1-9fb8-45be3581e663
Error instance identifier: 0dbdef54-7a46-41e1-9fb8-45be3581e663
The log file for SAS Enterprise GRC or SAS Model Risk Management contains an error similar to the following:
[tomcat-http--42] WARN com.sas.services.webdav.DAVResource NoSessionAvailable sastrust@saspw -
REPORT status 422 (Unprocessable Entity) for
/SASContentServer/repository/default/sasdav/Products/SASEnterpriseGRC/EnterpriseGRCMidTier6.1/Scripts/customfunctions/Echo.groovy
REPORT status 422 (Unprocessable Entity) for
/SASContentServer/repository/default/sasdav/Products/SASEnterpriseGRC/EnterpriseGRCMidTier6.1/Scripts/customfunctions/Echo.groovy
When the problem occurs, the user loses any changes that were not yet saved.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise GRC | Microsoft® Windows® for x64 | 6.1 | 9.4 TS1M2 | ||
| Microsoft Windows 8 Enterprise 32-bit | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows 8 Enterprise x64 | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows 8 Pro 32-bit | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows 8 Pro x64 | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows 8.1 Pro x64 | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows 10 | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows Server 2008 | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows Server 2008 R2 | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows Server 2008 for x64 | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows Server 2012 Datacenter | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows Server 2012 R2 Std | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows Server 2012 Std | 6.1 | 9.4 TS1M2 | ||||
| Windows 7 Enterprise 32 bit | 6.1 | 9.4 TS1M2 | ||||
| Windows 7 Enterprise x64 | 6.1 | 9.4 TS1M2 | ||||
| Windows 7 Home Premium 32 bit | 6.1 | 9.4 TS1M2 | ||||
| Windows 7 Home Premium x64 | 6.1 | 9.4 TS1M2 | ||||
| Windows 7 Professional 32 bit | 6.1 | 9.4 TS1M2 | ||||
| Windows 7 Professional x64 | 6.1 | 9.4 TS1M2 | ||||
| Windows 7 Ultimate 32 bit | 6.1 | 9.4 TS1M2 | ||||
| Windows 7 Ultimate x64 | 6.1 | 9.4 TS1M2 | ||||
| 64-bit Enabled AIX | 6.1 | 9.4 TS1M2 | ||||
| 64-bit Enabled Solaris | 6.1 | 9.4 TS1M2 | ||||
| HP-UX IPF | 6.1 | 9.4 TS1M2 | ||||
| Linux for x64 | 6.1 | 9.4 TS1M2 | ||||
| Solaris for x64 | 6.1 | 9.4 TS1M2 | ||||
| SAS System | SAS Model Risk Management | Microsoft® Windows® for x64 | 7.2 | 7.3 | 9.4 TS1M4 | 9.4 TS1M5 |
| Microsoft Windows 8 Enterprise 32-bit | 7.2 | 7.3 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| Microsoft Windows 8 Enterprise x64 | 7.2 | 7.3 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| Microsoft Windows 8 Pro 32-bit | 7.2 | 7.3 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| Microsoft Windows 8 Pro x64 | 7.2 | 7.3 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 7.2 | 7.3 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| Microsoft Windows 8.1 Enterprise x64 | 7.2 | 7.3 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| Microsoft Windows 8.1 Pro 32-bit | 7.2 | 7.3 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| Microsoft Windows 8.1 Pro x64 | 7.2 | 7.3 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| Microsoft Windows 10 | 7.2 | 7.3 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2008 | 7.2 | 7.3 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2008 R2 | 7.2 | 7.3 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2008 for x64 | 7.2 | 7.3 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2012 Datacenter | 7.2 | 7.3 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 7.2 | 7.3 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2012 R2 Std | 7.2 | 7.3 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2012 Std | 7.2 | 7.3 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| Windows 7 Enterprise 32 bit | 7.2 | 7.3 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| Windows 7 Enterprise x64 | 7.2 | 7.3 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| Windows 7 Home Premium 32 bit | 7.2 | 7.3 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| Windows 7 Home Premium x64 | 7.2 | 7.3 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| Windows 7 Professional 32 bit | 7.2 | 7.3 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| Windows 7 Professional x64 | 7.2 | 7.3 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| Windows 7 Ultimate 32 bit | 7.2 | 7.3 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| Windows 7 Ultimate x64 | 7.2 | 7.3 | 9.4 TS1M4 | 9.4 TS1M5 | ||
| Linux for x64 | 7.2 | 7.3 | 9.4 TS1M4 | 9.4 TS1M5 | ||
A fix for this issue for SAS Enterprise GRC 6.1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/T04.html#59727
The problem also occurs in SAS Model Risk Management. Saving changes to any dimension node causes the excessive flush of caches, including the registries of custom functions and components. The flushing of caches might create errors for users who are working in the user interface at the same time.
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2019-04-22 10:30:57 |
| Date Created: | 2017-01-18 04:29:10 |